Refund policy

Returns and refunds

All sales are final. We do not accept returns or exchanges for a change of mind, sizing or color choices, or other preference-based reasons, including for unused items. This applies to ready-to-ship, made-to-order, and personalized products.

Problems with an order

If your order arrives damaged, defective, or incorrect, or does not arrive, contact us promptly at tkwhiskeywildflower@gmail.com with your order number and photos when available. We will review the issue and provide a replacement or refund when required by applicable law or platform rules. Please do not send an item back unless we provide return instructions.

Cancellations

For orders placed through this website, you may request cancellation within 24 hours of purchase while the item remains unfulfilled. Once fulfillment begins, we may be unable to cancel it.

Legal rights

This policy does not limit rights that cannot legally be waived, including applicable withdrawal rights and rights concerning items that are faulty, not as described, or not delivered. Where a mandatory withdrawal right applies, the legal time period and exceptions govern.